Sentiment
Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat
Market Share of Sentiment
Current Customer(s)
5
Market Share (Est.)
0.02%
Ranking
#21
Top Competitors and Alternatives of Sentiment
The top three of Sentiment’s competitors in the Social Customer Support category are Sprout Social with 72.99%, Zendesk Support with 22.09%, Brand24 with 2.33% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Sprout Social | 20953 | 72.99% | Sentiment vs Sprout Social |
| Zendesk Support | 6342 | 22.09% | Sentiment vs Zendesk Support |
| Brand24 | 669 | 2.33% | Sentiment vs Brand24 |
| CX Company | 142 | 0.49% | Sentiment vs CX Company |
| Sparkcentral | 94 | 0.33% | Sentiment vs Sparkcentral |
| Attensity | 62 | 0.22% | Sentiment vs Attensity |
| Simplify360 | 57 | 0.20% | Sentiment vs Simplify360 |
| Modern | 50 | 0.17% | Sentiment vs Modern |
| Swat.io | 49 | 0.17% | Sentiment vs Swat.io |
| DigitalGenius | 48 | 0.17% | Sentiment vs DigitalGenius |
| Vision Helpdesk | 46 | 0.16% | Sentiment vs Vision Helpdesk |
| Cisco SocialMiner | 41 | 0.14% | Sentiment vs Cisco SocialMiner |
| Blinger | 28 | 0.10% | Sentiment vs Blinger |
| Buffer Reply | 23 | 0.08% | Sentiment vs Buffer Reply |
| Brand Embassy | 22 | 0.08% | Sentiment vs Brand Embassy |
| Engagor | 17 | 0.06% | Sentiment vs Engagor |
| LiveWorld | 15 | 0.05% | Sentiment vs LiveWorld |
| Zanroo | 14 | 0.05% | Sentiment vs Zanroo |
| SoDash | 9 | 0.03% | Sentiment vs SoDash |
| Conversity | 7 | 0.02% | Sentiment vs Conversity |
Popular Comparisons
Top Competitors and Alternatives of Sentiment
The top three of Sentiment’s competitors in the Social Customer Support category are Sprout Social with 72.99%, Zendesk Support with 22.09%, Brand24 with 2.33% market share.
Sentiment vs Sprout Social
Sentiment vs Zendesk Support
Sentiment vs Brand24
Sentiment vs CX Company
Sentiment vs Sparkcentral
Sentiment vs Attensity
Sentiment vs Simplify360
Sentiment vs Modern
Customers of Sentiment
Around the world in 2026, over 5 companies have started using Sentiment as Social Customer Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Georgia Ports Authority | 1,000 - 4,999 | Garden City | Georgia | United States |     |
| Sentiment | 20 - 49 | Farnborough | England | United Kingdom | |
| Constellation | 100 - 249 | New York City | New York | United States | |
| Polygon | 20 - 49 | Washington, D.C. | Washington, D.C. | United States | |
| Base | 0 - 9 | Mechelen | Flanders | Belgium | |
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Sentiment Customers by Products and Services
The top three products and services offering customers that use Sentiment for Social Customer Support are Twitter For Business (1), Marketing Technology (1), Social Customer Service (1).
Customers
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Sentiment Customers by Employee Size
The majority of Sentiment's customers for the social-customer-support category fall in the company size of 20 - 49 employees (2 companies), 100 - 249 employees (1 companies), 0 - 9 employees (1 companies).
Employee Size
Sentiment Customers by Geography
The top three geographies of Sentiment for social-customer-support are the United States with 3(60.00%), United Kingdom with 1(20.00%), Belgium with 1(20.00%) customers respectively.
Customers
Employees of Sentiment
Also see other Products/Services by Sentiment in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Sentiment competitors?
Sentiment’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Brand24. You can view a full list of Sentiment competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sentiment and 40,000 other technologies on the internet. You can also compare Sentiment and its feature with top competitors here : Sentiment vs Sprout Social Sentiment vs Zendesk Support Sentiment vs Brand24.
What is Sentiment customer distribution based on company size?
What is Sentiment market share in the social-customer-support?
What are the top countries that use Sentiment?
What are the top industries that use Sentiment?
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