Sentiment
Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat
Market Share of Sentiment
Current Customer(s)
1
Market Share (Est.)
0.00%
Ranking
#26
Top Competitors and Alternatives of Sentiment
The top three of Sentiment’s competitors in the Social Customer Support category are Sprout Social with 77.44%, Zendesk Support with 19.33%, Brand24 with 1.15% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Sprout Social | 17123 | 77.44% | Sentiment vs Sprout Social |
| Zendesk Support | 4273 | 19.33% | Sentiment vs Zendesk Support |
| Brand24 | 255 | 1.15% | Sentiment vs Brand24 |
| Sparkcentral | 79 | 0.36% | Sentiment vs Sparkcentral |
| Attensity | 58 | 0.26% | Sentiment vs Attensity |
| Modern | 57 | 0.26% | Sentiment vs Modern |
| CX Company | 37 | 0.17% | Sentiment vs CX Company |
| Brand Embassy | 37 | 0.17% | Sentiment vs Brand Embassy |
| Swat.io | 30 | 0.14% | Sentiment vs Swat.io |
| Engagor | 29 | 0.13% | Sentiment vs Engagor |
| Buffer Reply | 25 | 0.11% | Sentiment vs Buffer Reply |
| Blinger | 24 | 0.11% | Sentiment vs Blinger |
| Cisco SocialMiner | 22 | 0.10% | Sentiment vs Cisco SocialMiner |
| Zanroo | 11 | 0.05% | Sentiment vs Zanroo |
| Vision Helpdesk | 10 | 0.05% | Sentiment vs Vision Helpdesk |
| DigitalGenius | 9 | 0.04% | Sentiment vs DigitalGenius |
| HelpSocial | 6 | 0.03% | Sentiment vs HelpSocial |
| SoDash | 5 | 0.02% | Sentiment vs SoDash |
| Airwoot | 4 | 0.02% | Sentiment vs Airwoot |
| LiveWorld | 4 | 0.02% | Sentiment vs LiveWorld |
Popular Comparisons
Top Competitors and Alternatives of Sentiment
The top three of Sentiment’s competitors in the Social Customer Support category are Sprout Social with 77.44%, Zendesk Support with 19.33%, Brand24 with 1.15% market share.
Sentiment vs Sprout Social
Sentiment vs Zendesk Support
Sentiment vs Brand24
Sentiment vs Sparkcentral
Sentiment vs Attensity
Sentiment vs Modern
Sentiment vs CX Company
Sentiment vs Brand Embassy
Customers of Sentiment
Around the world in 2024, over 1 companies have started using Sentiment as Social Customer Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sentiment | 20 - 49 | Farnborough | England | United Kingdom |     |
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Sentiment Customers by Products and Services
The top three products and services offering customers that use Sentiment for Social Customer Support are Contact Center (1), Customer Satisfaction (1), Customer Service (1).
Customers
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Sentiment Customers by Employee Size
The majority of Sentiment's customers for the social-customer-support category fall in the company size of 20 - 49 employees (1 companies).
Employee Size
Sentiment Customers by Geography
The top three geographies of Sentiment for social-customer-support are the United Kingdom with 1(100.00%) customers respectively.
Customers
Employees of Sentiment
Also see other Products/Services by Sentiment in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Sentiment competitors?
Sentiment’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Brand24. You can view a full list of Sentiment competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sentiment and 40,000 other technologies on the internet. You can also compare Sentiment and its feature with top competitors here : Sentiment vs Sprout Social Sentiment vs Zendesk Support Sentiment vs Brand24.
What is Sentiment customer distribution based on company size?
What is Sentiment market share in the social-customer-support?
What are the top countries that use Sentiment?
What are the top industries that use Sentiment?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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