Question 1

What are the different markets in which
        HelpSite and
        UserCare compete against each other?

Accepted Answer

HelpSite and
        UserCare compete against each other in
        the Self Service Support, Customer Support Services, Help Desk And Ticketing, In-App User Feedback, Mobile Customer Support.

Question 2

How does the market share of
        HelpSite
        and UserCare compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        HelpSite has a
        11.93%
        market share in comparison to
        UserCare’s
        0.10%.
        Since it has a better market share coverage,
        HelpSite holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        UserCare holds the
        27th spot.

Question 3

How many customers are acquired by
        HelpSite and
        UserCare in the
        Self Service Support segment?

Accepted Answer

HelpSite has
        726 customers and
        UserCare has
        6 customers in the
        Self Service Support
        segment. HelpSite has
        720 more customers than
        UserCare in this category.

Question 4

What are the countries in which
        HelpSite and
        UserCare has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
UserCare has more customers in United States, United Kingdom and Malaysia.

HelpSite Vs UserCare : In-Depth Comparison

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Comparing the customer bases of HelpSite and UserCare

Comparing the market share of HelpSite and UserCare

Compare HelpSite vs UserCare customers by geography

Customer Movements for this month

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