Question 1

What are the different markets in which
        Talkus and
        HelpDocs compete against each other?

Accepted Answer

Talkus and
        HelpDocs compete against each other in
        the Self Service Support, Customer Experience, Customer Support Services, Live Chat, User Guides And Help Documentation Software.

Question 2

How does the market share of
        Talkus
        and HelpDocs compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Talkus has a
        0.36%
        market share in comparison to
        HelpDocs’s
        0.14%.
        Since it has a better market share coverage,
        Talkus holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpDocs holds the
        21st spot.

Question 3

How many customers are acquired by
        Talkus and
        HelpDocs in the
        Self Service Support segment?

Accepted Answer

Talkus has
        33 customers and
        HelpDocs has
        13 customers in the
        Self Service Support
        segment. Talkus has
        20 more customers than
        HelpDocs in this category.

Question 4

What are the countries in which
        Talkus and
        HelpDocs has more customers?

Accepted Answer

Talkus has more customers in United States, France and Australia.
HelpDocs has more customers in United States, India and United Kingdom.

Talkus Vs HelpDocs : In-Depth Comparison

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Comparing the customer bases of Talkus and HelpDocs

Comparing the market share of Talkus and HelpDocs

Compare Talkus vs HelpDocs customers by geography

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