Question 1

What are the different markets in which
        Support.com Cloud and
        Talkus compete against each other?

Accepted Answer

Support.com Cloud and
        Talkus compete against each other in
        the Customer Support Services, Self Service Support, Customer Experience, Live Chat.

Question 2

How does the market share of
        Support.com Cloud
        and Talkus compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Support.com Cloud has a
        1.07%
        market share in comparison to
        Talkus’s
        0.36%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Talkus holds the
        17th spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        Talkus in the
        Self Service Support segment?

Accepted Answer

Support.com Cloud has
        97 customers and
        Talkus has
        33 customers in the
        Self Service Support
        segment. Support.com Cloud has
        64 more customers than
        Talkus in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        Talkus has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
Talkus has more customers in United States, France and Australia.

Support.com Cloud Vs Talkus : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and Talkus

Comparing the market share of Support.com Cloud and Talkus

Compare Support.com Cloud vs Talkus customers by geography

Customer Movements for this month

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