Question 1

What are the different markets in which
        Talkus and
        Snappy Helpdesk compete against each other?

Accepted Answer

Talkus and
        Snappy Helpdesk compete against each other in
        the Self Service Support, Customer Experience, Customer Support Services, Help Desk And Ticketing, Live Chat.

Question 2

How does the market share of
        Talkus
        and Snappy Helpdesk compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Talkus has a
        0.41%
        market share in comparison to
        Snappy Helpdesk’s
        0.28%.
        Since it has a better market share coverage,
        Talkus holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Snappy Helpdesk holds the
        17th spot.

Question 3

How many customers are acquired by
        Talkus and
        Snappy Helpdesk in the
        Self Service Support segment?

Accepted Answer

Talkus has
        25 customers and
        Snappy Helpdesk has
        17 customers in the
        Self Service Support
        segment. Talkus has
        8 more customers than
        Snappy Helpdesk in this category.

Question 4

What are the countries in which
        Talkus and
        Snappy Helpdesk has more customers?

Accepted Answer

Talkus has more customers in United States, France and Australia.
Snappy Helpdesk has more customers in United States, United Kingdom and Germany.

Talkus Vs Snappy Helpdesk : In-Depth Comparison

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Comparing the customer bases of Talkus and Snappy Helpdesk

Comparing the market share of Talkus and Snappy Helpdesk

Compare Talkus vs Snappy Helpdesk customers by geography

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