Question 1

What are the different markets in which
        Synthetix and
        KronoDesk compete against each other?

Accepted Answer

Synthetix and
        KronoDesk compete against each other in
        the Self Service Support, Cloud Contact Center Software, Help Desk And Ticketing, Knowledge Management, Virtual Agent.

Question 2

How does the market share of
        Synthetix
        and KronoDesk compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Synthetix has a
        1.67%
        market share in comparison to
        KronoDesk’s
        0.02%.
        Since it has a better market share coverage,
        Synthetix holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        KronoDesk holds the
        31st spot.

Question 3

How many customers are acquired by
        Synthetix and
        KronoDesk in the
        Self Service Support segment?

Accepted Answer

Synthetix has
        154 customers and
        KronoDesk has
        2 customers in the
        Self Service Support
        segment. Synthetix has
        152 more customers than
        KronoDesk in this category.

Question 4

What are the countries in which
        Synthetix and
        KronoDesk has more customers?

Accepted Answer

Synthetix has more customers in United Kingdom, United States and Netherlands.
KronoDesk has more customers in and United States.

Synthetix Vs KronoDesk : In-Depth Comparison

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Comparing the customer bases of Synthetix and KronoDesk

Comparing the market share of Synthetix and KronoDesk

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