Question 1

What are the different markets in which
        Support.com Cloud and
        KronoDesk compete against each other?

Accepted Answer

Support.com Cloud and
        KronoDesk compete against each other in
        the Self Service Support, Customer Support Services, Help Desk And Ticketing, Knowledge Management.

Question 2

How does the market share of
        Support.com Cloud
        and KronoDesk compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Support.com Cloud has a
        1.04%
        market share in comparison to
        KronoDesk’s
        0.02%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        KronoDesk holds the
        31st spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        KronoDesk in the
        Self Service Support segment?

Accepted Answer

Support.com Cloud has
        96 customers and
        KronoDesk has
        2 customers in the
        Self Service Support
        segment. Support.com Cloud has
        94 more customers than
        KronoDesk in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        KronoDesk has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
KronoDesk has more customers in and United States.

Support.com Cloud Vs KronoDesk : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and KronoDesk

Comparing the market share of Support.com Cloud and KronoDesk

Compare Support.com Cloud vs KronoDesk customers by geography

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