Question 1

What are the different markets in which
        Helpy and
        Snappy Helpdesk compete against each other?

Accepted Answer

Helpy and
        Snappy Helpdesk compete against each other in
        the Help Desk And Ticketing, Self Service Support.

Question 2

How does the market share of
        Helpy
        and Snappy Helpdesk compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Helpy has a
        0.64%
        market share in comparison to
        Snappy Helpdesk’s
        0.18%.
        Since it has a better market share coverage,
        Helpy holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Snappy Helpdesk holds the
        19th spot.

Question 3

How many customers are acquired by
        Helpy and
        Snappy Helpdesk in the
        Self Service Support segment?

Accepted Answer

Helpy has
        57 customers and
        Snappy Helpdesk has
        16 customers in the
        Self Service Support
        segment. Helpy has
        41 more customers than
        Snappy Helpdesk in this category.

Question 4

What are the countries in which
        Helpy and
        Snappy Helpdesk has more customers?

Accepted Answer

Helpy has more customers in United States, Italy and Netherlands.
Snappy Helpdesk has more customers in United States, Denmark and United Kingdom.

Helpy Vs Snappy Helpdesk : In-Depth Comparison

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Comparing the customer bases of Helpy and Snappy Helpdesk

Comparing the market share of Helpy and Snappy Helpdesk

Compare Helpy vs Snappy Helpdesk customers by geography

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