Question 1

What are the different markets in which
        Synthetix and
        HelpCenter.io compete against each other?

Accepted Answer

Synthetix and
        HelpCenter.io compete against each other in
        the Self Service Support, Cloud Contact Center Software, Internal Knowledgebase, Virtual Agent.

Question 2

How does the market share of
        Synthetix
        and HelpCenter.io compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Synthetix has a
        2.68%
        market share in comparison to
        HelpCenter.io’s
        0.03%.
        Since it has a better market share coverage,
        Synthetix holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpCenter.io holds the
        30th spot.

Question 3

How many customers are acquired by
        Synthetix and
        HelpCenter.io in the
        Self Service Support segment?

Accepted Answer

Synthetix has
        165 customers and
        HelpCenter.io has
        2 customers in the
        Self Service Support
        segment. Synthetix has
        163 more customers than
        HelpCenter.io in this category.

Question 4

What are the countries in which
        Synthetix and
        HelpCenter.io has more customers?

Accepted Answer

Synthetix has more customers in United Kingdom, United States and Germany.
HelpCenter.io has more customers in United States and Bulgaria.

Synthetix Vs HelpCenter.io : In-Depth Comparison

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Comparing the customer bases of Synthetix and HelpCenter.io

Comparing the market share of Synthetix and HelpCenter.io

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