Question 1

What are the different markets in which
        Snappy Helpdesk and
        HelpCenter.io compete against each other?

Accepted Answer

Snappy Helpdesk and
        HelpCenter.io compete against each other in
        the Self Service Support, Help Desk And Ticketing, Internal Knowledgebase.

Question 2

How does the market share of
        Snappy Helpdesk
        and HelpCenter.io compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Snappy Helpdesk has a
        0.21%
        market share in comparison to
        HelpCenter.io’s
        0.02%.
        Since it has a better market share coverage,
        Snappy Helpdesk holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        HelpCenter.io holds the
        32nd spot.

Question 3

How many customers are acquired by
        Snappy Helpdesk and
        HelpCenter.io in the
        Self Service Support segment?

Accepted Answer

Snappy Helpdesk has
        19 customers and
        HelpCenter.io has
        2 customers in the
        Self Service Support
        segment. Snappy Helpdesk has
        17 more customers than
        HelpCenter.io in this category.

Question 4

What are the countries in which
        Snappy Helpdesk and
        HelpCenter.io has more customers?

Accepted Answer

Snappy Helpdesk has more customers in United States, United Kingdom and Sweden.
HelpCenter.io has more customers in United States and Bulgaria.

Snappy Helpdesk Vs HelpCenter.io : In-Depth Comparison

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Comparing the customer bases of Snappy Helpdesk and HelpCenter.io

Comparing the market share of Snappy Helpdesk and HelpCenter.io

Compare Snappy Helpdesk vs HelpCenter.io customers by geography

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