Question 1

What are the different markets in which
        Salesforce CRM and
        CiviCRM compete against each other?

Accepted Answer

Salesforce CRM and
        CiviCRM compete against each other in
        the Sales Management, Business Intelligence (BI), CRM Platforms, Contact Management, Inside Sales.

Question 2

How does the market share of
        Salesforce CRM
        and CiviCRM compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        Salesforce CRM has a
        18.66%
        market share in comparison to
        CiviCRM’s
        0.32%.
        Since it has a better market share coverage,
        Salesforce CRM holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        CiviCRM holds the
        31st spot.

Question 3

How many customers are acquired by
        Salesforce CRM and
        CiviCRM in the
        Sales Management segment?

Accepted Answer

Salesforce CRM has
        117,589 customers and
        CiviCRM has
        1,988 customers in the
        Sales Management
        segment. Salesforce CRM has
        115601 more customers than
        CiviCRM in this category.

Question 4

What are the countries in which
        Salesforce CRM and
        CiviCRM has more customers?

Accepted Answer

Salesforce CRM has more customers in United States, United Kingdom and Canada.
CiviCRM has more customers in United States, United Kingdom and Canada.

Salesforce CRM Vs CiviCRM : In-Depth Comparison

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Comparing the customer bases of Salesforce CRM and CiviCRM

Comparing the market share of Salesforce CRM and CiviCRM

Compare Salesforce CRM vs CiviCRM customers by geography

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