Question 1

What are the different markets in which
        Intercom and
        CiviCRM compete against each other?

Accepted Answer

Intercom and
        CiviCRM compete against each other in
        the Sales Management, Business Intelligence (BI), Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Intercom
        and CiviCRM compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        Intercom has a
        21.41%
        market share in comparison to
        CiviCRM’s
        0.32%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        CiviCRM holds the
        31st spot.

Question 3

How many customers are acquired by
        Intercom and
        CiviCRM in the
        Sales Management segment?

Accepted Answer

Intercom has
        134,900 customers and
        CiviCRM has
        1,988 customers in the
        Sales Management
        segment. Intercom has
        132912 more customers than
        CiviCRM in this category.

Question 4

What are the countries in which
        Intercom and
        CiviCRM has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
CiviCRM has more customers in United States, United Kingdom and Canada.

Intercom Vs CiviCRM : In-Depth Comparison

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Comparing the customer bases of Intercom and CiviCRM

Comparing the market share of Intercom and CiviCRM

Compare Intercom vs CiviCRM customers by geography

Customer Movements for this month

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