Freshworks Vs ServiceNow Now Platform : In-Depth Comparison

What are the different markets in which Freshworks and ServiceNow Now Platform compete against each other?

Freshworks and ServiceNow Now Platform compete against each other in the Project Collaboration, Contact Center, Customer Experience, Customer Support Services, Knowledge Management.

How does the market share of Freshworks and ServiceNow Now Platform compare in the Project Collaboration market?

In the Project Collaboration market, Freshworks has a 1.06% market share in comparison to ServiceNow Now Platform’s 0.04%. Since it has a better market share coverage, Freshworks holds the 9th spot in 6sense's Market Share Ranking Index for the Project Collaboration category, while ServiceNow Now Platform holds the 48th spot.

How many customers are acquired by Freshworks and ServiceNow Now Platform in the Project Collaboration segment?

Freshworks has 35,701 customers and ServiceNow Now Platform has 1,458 customers in the Project Collaboration segment. Freshworks has 34243 more customers than ServiceNow Now Platform in this category.

What are the countries in which Freshworks and ServiceNow Now Platform has more customers?

Freshworks has more customers in United States, United Kingdom and India.
ServiceNow Now Platform has more customers in United States, United Kingdom and Canada.