Freshworks
Intuitive, feature-rich, affordable customer support software
Market Share of Freshworks
Current Customer(s)
34304
Market Share (Est.)
0.59%
Ranking
#5
Top Competitors and Alternatives of Freshworks
The top three of Freshworks’s competitors in the Project Collaboration category are G Suite with 83.72%, Slack with 6.43%, JIRA Software with 1.33% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 4866399 | 83.72% | Freshworks vs G Suite |
| Slack | 373626 | 6.43% | Freshworks vs Slack |
| JIRA Software | 77416 | 1.33% | Freshworks vs JIRA Software |
| Quip | 49564 | 0.85% | Freshworks vs Quip |
| Atlassian Confluence | 31286 | 0.54% | Freshworks vs Atlassian Confluence |
| Microsoft Project | 28439 | 0.49% | Freshworks vs Microsoft Project |
| Trello | 28123 | 0.48% | Freshworks vs Trello |
| Agile CRM | 27970 | 0.48% | Freshworks vs Agile CRM |
| QuickBase | 22189 | 0.38% | Freshworks vs QuickBase |
| Airtable | 22107 | 0.38% | Freshworks vs Airtable |
| Box | 21734 | 0.37% | Freshworks vs Box |
| Asana | 19671 | 0.34% | Freshworks vs Asana |
| NetSuite | 19015 | 0.33% | Freshworks vs NetSuite |
| monday.com | 17520 | 0.30% | Freshworks vs monday.com |
| Smartsheet | 16177 | 0.28% | Freshworks vs Smartsheet |
| SAPENTA | 15939 | 0.27% | Freshworks vs SAPENTA |
| Bitrix24 | 8353 | 0.14% | Freshworks vs Bitrix24 |
| Microsoft Planner | 7244 | 0.12% | Freshworks vs Microsoft Planner |
| Ryver | 7026 | 0.12% | Freshworks vs Ryver |
| PBworks BusinessHub | 6896 | 0.12% | Freshworks vs PBworks BusinessHub |
Popular Comparisons
Top Competitors and Alternatives of Freshworks
The top three of Freshworks’s competitors in the Project Collaboration category are G Suite with 83.72%, Slack with 6.43%, JIRA Software with 1.33% market share.
Freshworks vs G Suite
Freshworks vs Slack
Freshworks vs JIRA Software
Freshworks vs Quip
Freshworks vs Atlassian Confluence
Freshworks vs Microsoft Project
Freshworks vs Trello
Freshworks vs Agile CRM
Customers of Freshworks
Around the world in 2025, over 34304 companies have started using Freshworks as Project Collaboration tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| University Of Southern California | 10,000+ | Los Angeles | California | United States |     |
| University Of Alabama At Birmingham | 10,000+ | Birmingham | Alabama | United States | |
| Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
| Shopify | 10,000+ | Ottawa | Ontario | Canada | |
| Texas A&M University | 10,000+ | College Station | Texas | United States | |
| Springer Nature | 10,000+ | London | England | United Kingdom | |
| Imperial College London | 10,000+ | London | England | United Kingdom | |
| City Of Austin | 10,000+ | Austin | Texas | United States | |
| Kaplan | 10,000+ | London | England | United Kingdom | |
| American Axle & Manufacturing | 10,000+ | Detroit | Michigan | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Freshworks Customers by Products and Services
The top three products and services offering customers that use Freshworks for Project Collaboration are Marketing (330), Software (304), Technology (301).
Customers
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Freshworks Customers by Employee Size
The majority of Freshworks's customers for the project-collaboration category fall in the company size of 0 - 9 employees (10859 companies), 20 - 49 employees (9298 companies), 100 - 249 employees (4304 companies).
Employee Size
Freshworks Customers by Geography
The top three geographies of Freshworks for project-collaboration are the United States with 12793(48.08%), United Kingdom with 3492(13.13%), India with 2453(9.22%) customers respectively.
Customers
Employees of Freshworks
Also see other Products/Services by Freshworks in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Freshworks competitors?
Freshworks’s Top competitors in the project-collaboration category are G Suite, Slack, JIRA Software. You can view a full list of Freshworks competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshworks and 40,000 other technologies on the internet. You can also compare Freshworks and its feature with top competitors here : Freshworks vs G Suite Freshworks vs Slack Freshworks vs JIRA Software.
What is Freshworks customer distribution based on company size?
What is Freshworks market share in the project-collaboration?
What are the top countries that use Freshworks?
What are the top industries that use Freshworks?
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