Question 1

What are the different markets in which
        Freshworks and
        Roadmap compete against each other?

Accepted Answer

Freshworks and
        Roadmap compete against each other in
        the Project Collaboration, Contact Center, Customer Experience, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Roadmap compare in the
        Project Collaboration market?

Accepted Answer

In the Project Collaboration market,
        Freshworks has a
        0.55%
        market share in comparison to
        Roadmap’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Project Collaboration category, while
        Roadmap holds the
        213rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Roadmap in the
        Project Collaboration segment?

Accepted Answer

Freshworks has
        36,537 customers and
        Roadmap has
        15 customers in the
        Project Collaboration
        segment. Freshworks has
        36522 more customers than
        Roadmap in this category.

Question 4

What are the countries in which
        Freshworks and
        Roadmap has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Roadmap has more customers in United States, United Kingdom and Japan.

Freshworks Vs Roadmap : In-Depth Comparison

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Comparing the customer bases of Freshworks and Roadmap

Comparing the market share of Freshworks and Roadmap

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