Question 1

What are the different markets in which
        Freshworks and
        Nifty compete against each other?

Accepted Answer

Freshworks and
        Nifty compete against each other in
        the Project Collaboration, Contact Center, Customer Experience, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Nifty compare in the
        Project Collaboration market?

Accepted Answer

In the Project Collaboration market,
        Freshworks has a
        0.57%
        market share in comparison to
        Nifty’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Project Collaboration category, while
        Nifty holds the
        147th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Nifty in the
        Project Collaboration segment?

Accepted Answer

Freshworks has
        37,209 customers and
        Nifty has
        68 customers in the
        Project Collaboration
        segment. Freshworks has
        37141 more customers than
        Nifty in this category.

Question 4

What are the countries in which
        Freshworks and
        Nifty has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Nifty has more customers in United States, India and United Kingdom.

Freshworks Vs Nifty : In-Depth Comparison

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Comparing the customer bases of Freshworks and Nifty

Comparing the market share of Freshworks and Nifty

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