Categories where NICE inContact and Genesys PureCloud compete
NICE inContact
Comparing the customer bases of NICE inContact and Genesys PureCloud, we can see that NICE inContact has 3391 customer(s), while Genesys PureCloud has 3050 customer(s). In the Predictive Dialer category, with 3391 customer(s) NICE inContact stands at 2nd place by ranking, while Genesys PureCloud with 3050 customer(s), is at the 3rd place.
NICE inContact
2nd
3391 Customer
Genesys PureCloud
3rd
3050 Customer
NICE inContact has a 26.43% market share in the Predictive Dialer category, while Genesys PureCloud has a 23.77% market share in the same space.
Comparing NICE inContact and Genesys PureCloud customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while Genesys PureCloud has more customers in United States.
NICE inContact
Genesys PureCloud
Gain actionable insights about the buying patterns of NICE inContact vs Genesys PureCloud’s target audience.
NICE inContact
New
29 Customer
Lost
33 Customer
Genesys PureCloud
New
33 Customer
Lost
46 Customer
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and Genesys PureCloud compete against each other?
NICE inContact and Genesys PureCloud compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer.
How does the market share of NICE inContact and Genesys PureCloud compare in the Predictive Dialer market?
How many customers are acquired by NICE inContact and Genesys PureCloud in the Predictive Dialer segment?
What are the countries in which NICE inContact and Genesys PureCloud has more customers?
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