Question 1

What are the different markets in which
        VICIdial and
        Connect First compete against each other?

Accepted Answer

VICIdial and
        Connect First compete against each other in
        the Contact Center, Predictive Dialer, Cloud Business Telephony, Cloud Contact Center Software, Contact Management.

Question 2

How does the market share of
        VICIdial
        and Connect First compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        VICIdial has a
        2.98%
        market share in comparison to
        Connect First’s
        0.08%.
        Since it has a better market share coverage,
        VICIdial holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Connect First holds the
        19th spot.

Question 3

How many customers are acquired by
        VICIdial and
        Connect First in the
        Predictive Dialer segment?

Accepted Answer

VICIdial has
        358 customers and
        Connect First has
        10 customers in the
        Predictive Dialer
        segment. VICIdial has
        348 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        VICIdial and
        Connect First has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
Connect First has more customers in United States, Singapore and Philippines.

VICIdial Vs Connect First : In-Depth Comparison

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Comparing the customer bases of VICIdial and Connect First

Comparing the market share of VICIdial and Connect First

Compare VICIdial vs Connect First customers by geography

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