Question 1

What are the different markets in which
        WhatsHelp and
        Pure Chat compete against each other?

Accepted Answer

WhatsHelp and
        Pure Chat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        WhatsHelp
        and Pure Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        WhatsHelp has a
        1.51%
        market share in comparison to
        Pure Chat’s
        1.41%.
        Since it has a better market share coverage,
        WhatsHelp holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Pure Chat holds the
        15th spot.

Question 3

How many customers are acquired by
        WhatsHelp and
        Pure Chat in the
        Live Chat segment?

Accepted Answer

WhatsHelp has
        11,082 customers and
        Pure Chat has
        10,314 customers in the
        Live Chat
        segment. WhatsHelp has
        768 more customers than
        Pure Chat in this category.

Question 4

What are the countries in which
        WhatsHelp and
        Pure Chat has more customers?

Accepted Answer

WhatsHelp has more customers in Brazil, India and Turkey.
Pure Chat has more customers in United States, United Kingdom and Canada.

WhatsHelp Vs Pure Chat : In-Depth Comparison

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Comparing the customer bases of WhatsHelp and Pure Chat

Comparing the market share of WhatsHelp and Pure Chat

Compare WhatsHelp vs Pure Chat customers by geography

Customer Movements for this month

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