Question 1

What are the different markets in which
        Smartsupp and
        TouchCommerce compete against each other?

Accepted Answer

Smartsupp and
        TouchCommerce compete against each other in
        the Live Chat, Ecommerce Marketing.

Question 2

How does the market share of
        Smartsupp
        and TouchCommerce compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.44%
        market share in comparison to
        TouchCommerce’s
        0.00%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        TouchCommerce holds the
        166th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        TouchCommerce in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        19,475 customers and
        TouchCommerce has
        14 customers in the
        Live Chat
        segment. Smartsupp has
        19461 more customers than
        TouchCommerce in this category.

Question 4

What are the countries in which
        Smartsupp and
        TouchCommerce has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
TouchCommerce has more customers in United States, United Kingdom and Canada.

Smartsupp Vs TouchCommerce : In-Depth Comparison

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Comparing the customer bases of Smartsupp and TouchCommerce

Comparing the market share of Smartsupp and TouchCommerce

Compare Smartsupp vs TouchCommerce customers by geography

Customer Movements for this month

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