Question 1

What are the different markets in which
        Freshchat and
        Team Sales Agent compete against each other?

Accepted Answer

Freshchat and
        Team Sales Agent compete against each other in
        the Live Chat, Customer Experience, Customer Self Service, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Team Sales Agent compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.29%
        market share in comparison to
        Team Sales Agent’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Team Sales Agent holds the
        147th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Team Sales Agent in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,456 customers and
        Team Sales Agent has
        23 customers in the
        Live Chat
        segment. Freshchat has
        10433 more customers than
        Team Sales Agent in this category.

Question 4

What are the countries in which
        Freshchat and
        Team Sales Agent has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
Team Sales Agent has more customers in United States, United Kingdom and Indonesia.

Freshchat Vs Team Sales Agent : In-Depth Comparison

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Comparing the customer bases of Freshchat and Team Sales Agent

Comparing the market share of Freshchat and Team Sales Agent

Compare Freshchat vs Team Sales Agent customers by geography

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