Question 1

What are the different markets in which
        My LiveChat and
        SnapEngage compete against each other?

Accepted Answer

My LiveChat and
        SnapEngage compete against each other in
        the Live Chat, Cobrowsing, Instant Messaging And Chat.

Question 2

How does the market share of
        My LiveChat
        and SnapEngage compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        My LiveChat has a
        0.64%
        market share in comparison to
        SnapEngage’s
        0.27%.
        Since it has a better market share coverage,
        My LiveChat holds the
        22nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        SnapEngage holds the
        28th spot.

Question 3

How many customers are acquired by
        My LiveChat and
        SnapEngage in the
        Live Chat segment?

Accepted Answer

My LiveChat has
        5,427 customers and
        SnapEngage has
        2,324 customers in the
        Live Chat
        segment. My LiveChat has
        3103 more customers than
        SnapEngage in this category.

Question 4

What are the countries in which
        My LiveChat and
        SnapEngage has more customers?

Accepted Answer

My LiveChat has more customers in United States, India and United Kingdom.
SnapEngage has more customers in United States, United Kingdom and Germany.

My LiveChat Vs SnapEngage : In-Depth Comparison

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Comparing the customer bases of My LiveChat and SnapEngage

Comparing the market share of My LiveChat and SnapEngage

Compare My LiveChat vs SnapEngage customers by geography

Customer Movements for this month

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