Question 1

What are the different markets in which
        Smartsupp and
        GetSiteControl compete against each other?

Accepted Answer

Smartsupp and
        GetSiteControl compete against each other in
        the Live Chat, Forms And Surveys, Instant Messaging And Chat, Lead Capture, Social Share And Follow Buttons.

Question 2

How does the market share of
        Smartsupp
        and GetSiteControl compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.34%
        market share in comparison to
        GetSiteControl’s
        1.78%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        GetSiteControl holds the
        11th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        GetSiteControl in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        17,194 customers and
        GetSiteControl has
        13,055 customers in the
        Live Chat
        segment. Smartsupp has
        4139 more customers than
        GetSiteControl in this category.

Question 4

What are the countries in which
        Smartsupp and
        GetSiteControl has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Spain.
GetSiteControl has more customers in Brazil, United States and United Kingdom.

Smartsupp Vs GetSiteControl : In-Depth Comparison

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Comparing the customer bases of Smartsupp and GetSiteControl

Comparing the market share of Smartsupp and GetSiteControl

Compare Smartsupp vs GetSiteControl customers by geography

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