Question 1

What are the different markets in which
        Freshchat and
        Puzzel Web Chat compete against each other?

Accepted Answer

Freshchat and
        Puzzel Web Chat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Puzzel Web Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.64%
        market share in comparison to
        Puzzel Web Chat’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Puzzel Web Chat holds the
        158th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Puzzel Web Chat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,833 customers and
        Puzzel Web Chat has
        19 customers in the
        Live Chat
        segment. Freshchat has
        10814 more customers than
        Puzzel Web Chat in this category.

Question 4

What are the countries in which
        Freshchat and
        Puzzel Web Chat has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
Puzzel Web Chat has more customers in Netherlands, Belgium and Norway.

Freshchat Vs Puzzel Web Chat : In-Depth Comparison

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Comparing the customer bases of Freshchat and Puzzel Web Chat

Comparing the market share of Freshchat and Puzzel Web Chat

Compare Freshchat vs Puzzel Web Chat customers by geography

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