Question 1

What are the different markets in which
        PHP Live Chat and
        Freshchat compete against each other?

Accepted Answer

PHP Live Chat and
        Freshchat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        PHP Live Chat
        and Freshchat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        PHP Live Chat has a
        6.36%
        market share in comparison to
        Freshchat’s
        1.37%.
        Since it has a better market share coverage,
        PHP Live Chat holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Freshchat holds the
        16th spot.

Question 3

How many customers are acquired by
        PHP Live Chat and
        Freshchat in the
        Live Chat segment?

Accepted Answer

PHP Live Chat has
        48,988 customers and
        Freshchat has
        10,540 customers in the
        Live Chat
        segment. PHP Live Chat has
        38448 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        PHP Live Chat and
        Freshchat has more customers?

Accepted Answer

PHP Live Chat has more customers in United States, United Kingdom and Netherlands.
Freshchat has more customers in United States, India and United Kingdom.

PHP Live Chat Vs Freshchat : In-Depth Comparison

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Comparing the customer bases of PHP Live Chat and Freshchat

Comparing the market share of PHP Live Chat and Freshchat

Compare PHP Live Chat vs Freshchat customers by geography

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