Question 1

What are the different markets in which
        Freshchat and
        Output Desk compete against each other?

Accepted Answer

Freshchat and
        Output Desk compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Output Desk compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.19%
        market share in comparison to
        Output Desk’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Output Desk holds the
        164th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Output Desk in the
        Live Chat segment?

Accepted Answer

Freshchat has
        9,843 customers and
        Output Desk has
        16 customers in the
        Live Chat
        segment. Freshchat has
        9827 more customers than
        Output Desk in this category.

Question 4

What are the countries in which
        Freshchat and
        Output Desk has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
Output Desk has more customers in India, United States and Brazil.

Freshchat Vs Output Desk : In-Depth Comparison

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Comparing the customer bases of Freshchat and Output Desk

Comparing the market share of Freshchat and Output Desk

Compare Freshchat vs Output Desk customers by geography

Customer Movements for this month

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