Question 1

What are the different markets in which
        Pure Chat and
        Oracle Live Help compete against each other?

Accepted Answer

Pure Chat and
        Oracle Live Help compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Pure Chat
        and Oracle Live Help compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Pure Chat has a
        1.22%
        market share in comparison to
        Oracle Live Help’s
        0.00%.
        Since it has a better market share coverage,
        Pure Chat holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Oracle Live Help holds the
        147th spot.

Question 3

How many customers are acquired by
        Pure Chat and
        Oracle Live Help in the
        Live Chat segment?

Accepted Answer

Pure Chat has
        10,223 customers and
        Oracle Live Help has
        22 customers in the
        Live Chat
        segment. Pure Chat has
        10201 more customers than
        Oracle Live Help in this category.

Question 4

What are the countries in which
        Pure Chat and
        Oracle Live Help has more customers?

Accepted Answer

Pure Chat has more customers in United States, United Kingdom and Canada.
Oracle Live Help has more customers in United States, India and Sweden.

Pure Chat Vs Oracle Live Help : In-Depth Comparison

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Comparing the customer bases of Pure Chat and Oracle Live Help

Comparing the market share of Pure Chat and Oracle Live Help

Compare Pure Chat vs Oracle Live Help customers by geography

Customer Movements for this month

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