Question 1

What are the different markets in which
        Smartsupp and
        Online Chat Centers compete against each other?

Accepted Answer

Smartsupp and
        Online Chat Centers compete against each other in
        the Live Chat, Cobrowsing.

Question 2

How does the market share of
        Smartsupp
        and Online Chat Centers compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.40%
        market share in comparison to
        Online Chat Centers’s
        0.00%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Online Chat Centers holds the
        188th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        Online Chat Centers in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        20,411 customers and
        Online Chat Centers has
        8 customers in the
        Live Chat
        segment. Smartsupp has
        20403 more customers than
        Online Chat Centers in this category.

Question 4

What are the countries in which
        Smartsupp and
        Online Chat Centers has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
Online Chat Centers has more customers in United States, United Kingdom and Australia.

Smartsupp Vs Online Chat Centers : In-Depth Comparison

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Comparing the customer bases of Smartsupp and Online Chat Centers

Comparing the market share of Smartsupp and Online Chat Centers

Compare Smartsupp vs Online Chat Centers customers by geography

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