Question 1

What are the different markets in which
        Visitor Chat and
        Ngage Live Chat compete against each other?

Accepted Answer

Visitor Chat and
        Ngage Live Chat compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Visitor Chat
        and Ngage Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Visitor Chat has a
        0.79%
        market share in comparison to
        Ngage Live Chat’s
        0.02%.
        Since it has a better market share coverage,
        Visitor Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Ngage Live Chat holds the
        94th spot.

Question 3

How many customers are acquired by
        Visitor Chat and
        Ngage Live Chat in the
        Live Chat segment?

Accepted Answer

Visitor Chat has
        6,712 customers and
        Ngage Live Chat has
        165 customers in the
        Live Chat
        segment. Visitor Chat has
        6547 more customers than
        Ngage Live Chat in this category.

Question 4

What are the countries in which
        Visitor Chat and
        Ngage Live Chat has more customers?

Accepted Answer

Visitor Chat has more customers in United Kingdom, United States and France.
Ngage Live Chat has more customers in United States, Canada and Australia.

Visitor Chat Vs Ngage Live Chat : In-Depth Comparison

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Comparing the customer bases of Visitor Chat and Ngage Live Chat

Comparing the market share of Visitor Chat and Ngage Live Chat

Compare Visitor Chat vs Ngage Live Chat customers by geography

Customer Movements for this month

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