Question 1

What are the different markets in which
        Smartsupp and
        Needle Advocate compete against each other?

Accepted Answer

Smartsupp and
        Needle Advocate compete against each other in
        the Live Chat, Advocate Marketing, Ecommerce Marketing.

Question 2

How does the market share of
        Smartsupp
        and Needle Advocate compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.43%
        market share in comparison to
        Needle Advocate’s
        0.00%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Needle Advocate holds the
        174th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        Needle Advocate in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        19,614 customers and
        Needle Advocate has
        13 customers in the
        Live Chat
        segment. Smartsupp has
        19601 more customers than
        Needle Advocate in this category.

Question 4

What are the countries in which
        Smartsupp and
        Needle Advocate has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
Needle Advocate has more customers in United States, France and Philippines.

Smartsupp Vs Needle Advocate : In-Depth Comparison

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Comparing the customer bases of Smartsupp and Needle Advocate

Comparing the market share of Smartsupp and Needle Advocate

Compare Smartsupp vs Needle Advocate customers by geography

Customer Movements for this month

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