Question 1

What are the different markets in which
        Freshchat and
        LiveChat 24/7 compete against each other?

Accepted Answer

Freshchat and
        LiveChat 24/7 compete against each other in
        the Live Chat, Customer Support Services, Instant Messaging And Chat, Mobile Customer Support.

Question 2

How does the market share of
        Freshchat
        and LiveChat 24/7 compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.24%
        market share in comparison to
        LiveChat 24/7’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveChat 24/7 holds the
        151st spot.

Question 3

How many customers are acquired by
        Freshchat and
        LiveChat 24/7 in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,407 customers and
        LiveChat 24/7 has
        21 customers in the
        Live Chat
        segment. Freshchat has
        10386 more customers than
        LiveChat 24/7 in this category.

Question 4

What are the countries in which
        Freshchat and
        LiveChat 24/7 has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
LiveChat 24/7 has more customers in United States, Germany and Netherlands.

Freshchat Vs LiveChat 24/7 : In-Depth Comparison

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Comparing the customer bases of Freshchat and LiveChat 24/7

Comparing the market share of Freshchat and LiveChat 24/7

Compare Freshchat vs LiveChat 24/7 customers by geography

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