Question 1

What are the different markets in which
        LiveChat and
        Smartsupp compete against each other?

Accepted Answer

LiveChat and
        Smartsupp compete against each other in
        the Live Chat, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveChat
        and Smartsupp compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        LiveChat has a
        4.36%
        market share in comparison to
        Smartsupp’s
        2.35%.
        Since it has a better market share coverage,
        LiveChat holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Smartsupp holds the
        8th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Smartsupp in the
        Live Chat segment?

Accepted Answer

LiveChat has
        33,460 customers and
        Smartsupp has
        17,994 customers in the
        Live Chat
        segment. LiveChat has
        15466 more customers than
        Smartsupp in this category.

Question 4

What are the countries in which
        LiveChat and
        Smartsupp has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Smartsupp has more customers in Czech Republic, Poland and France.

LiveChat Vs Smartsupp : In-Depth Comparison

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Comparing the customer bases of LiveChat and Smartsupp

Comparing the market share of LiveChat and Smartsupp

Compare LiveChat vs Smartsupp customers by geography

Customer Movements for this month

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