Question 1

What are the different markets in which
        Freshchat and
        Live2Support compete against each other?

Accepted Answer

Freshchat and
        Live2Support compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Live2Support compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.24%
        market share in comparison to
        Live2Support’s
        0.07%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Live2Support holds the
        61st spot.

Question 3

How many customers are acquired by
        Freshchat and
        Live2Support in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,407 customers and
        Live2Support has
        579 customers in the
        Live Chat
        segment. Freshchat has
        9828 more customers than
        Live2Support in this category.

Question 4

What are the countries in which
        Freshchat and
        Live2Support has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
Live2Support has more customers in United States, United Kingdom and Colombia.

Freshchat Vs Live2Support : In-Depth Comparison

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Comparing the customer bases of Freshchat and Live2Support

Comparing the market share of Freshchat and Live2Support

Compare Freshchat vs Live2Support customers by geography

Customer Movements for this month

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