Question 1

What are the different markets in which
        Freshchat and
        HelpOnClick compete against each other?

Accepted Answer

Freshchat and
        HelpOnClick compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and HelpOnClick compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.24%
        market share in comparison to
        HelpOnClick’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        HelpOnClick holds the
        158th spot.

Question 3

How many customers are acquired by
        Freshchat and
        HelpOnClick in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,407 customers and
        HelpOnClick has
        16 customers in the
        Live Chat
        segment. Freshchat has
        10391 more customers than
        HelpOnClick in this category.

Question 4

What are the countries in which
        Freshchat and
        HelpOnClick has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
HelpOnClick has more customers in United States, United Kingdom and Singapore.

Freshchat Vs HelpOnClick : In-Depth Comparison

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Comparing the customer bases of Freshchat and HelpOnClick

Comparing the market share of Freshchat and HelpOnClick

Compare Freshchat vs HelpOnClick customers by geography

Customer Movements for this month

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