Question 1

What are the different markets in which
        Smartsupp Live Chat and
        HelpCrunch compete against each other?

Accepted Answer

Smartsupp Live Chat and
        HelpCrunch compete against each other in
        the Instant Messaging And Chat, Live Chat, Customer Experience, Email Marketing Automation, Sales Management.

Question 2

How does the market share of
        Smartsupp Live Chat
        and HelpCrunch compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp Live Chat has a
        2.27%
        market share in comparison to
        HelpCrunch’s
        0.27%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        HelpCrunch holds the
        38th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        HelpCrunch in the
        Live Chat segment?

Accepted Answer

Smartsupp Live Chat has
        14,856 customers and
        HelpCrunch has
        1,777 customers in the
        Live Chat
        segment. Smartsupp Live Chat has
        13079 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        HelpCrunch has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Italy.
HelpCrunch has more customers in Poland, United States and Ukraine.

Smartsupp Live Chat Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and HelpCrunch

Comparing the market share of Smartsupp Live Chat and HelpCrunch

Compare Smartsupp Live Chat vs HelpCrunch customers by geography

Customer Movements for this month

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