Question 1

What are the different markets in which
        Freshchat and
        Comm100 Live Chat compete against each other?

Accepted Answer

Freshchat and
        Comm100 Live Chat compete against each other in
        the Instant Messaging And Chat, Live Chat, Contact Center, Sales Management.

Question 2

How does the market share of
        Freshchat
        and Comm100 Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.24%
        market share in comparison to
        Comm100 Live Chat’s
        0.25%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Comm100 Live Chat holds the
        33rd spot.

Question 3

How many customers are acquired by
        Freshchat and
        Comm100 Live Chat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,407 customers and
        Comm100 Live Chat has
        2,057 customers in the
        Live Chat
        segment. Freshchat has
        8350 more customers than
        Comm100 Live Chat in this category.

Question 4

What are the countries in which
        Freshchat and
        Comm100 Live Chat has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
Comm100 Live Chat has more customers in United States, United Kingdom and India.

Freshchat Vs Comm100 Live Chat : In-Depth Comparison

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Comparing the customer bases of Freshchat and Comm100 Live Chat

Comparing the market share of Freshchat and Comm100 Live Chat

Compare Freshchat vs Comm100 Live Chat customers by geography

Customer Movements for this month

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