Question 1

What are the different markets in which
        Smartsupp and
        Do You Dream Up compete against each other?

Accepted Answer

Smartsupp and
        Do You Dream Up compete against each other in
        the Live Chat, Self Service Support, Video Chat Support, Virtual Agent.

Question 2

How does the market share of
        Smartsupp
        and Do You Dream Up compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.41%
        market share in comparison to
        Do You Dream Up’s
        0.01%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Do You Dream Up holds the
        108th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        Do You Dream Up in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        20,209 customers and
        Do You Dream Up has
        76 customers in the
        Live Chat
        segment. Smartsupp has
        20133 more customers than
        Do You Dream Up in this category.

Question 4

What are the countries in which
        Smartsupp and
        Do You Dream Up has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
Do You Dream Up has more customers in France, United States and Canada.

Smartsupp Vs Do You Dream Up : In-Depth Comparison

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Comparing the customer bases of Smartsupp and Do You Dream Up

Comparing the market share of Smartsupp and Do You Dream Up

Compare Smartsupp vs Do You Dream Up customers by geography

Customer Movements for this month

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