Question 1

What are the different markets in which
        Freshchat and
        Click and Chat compete against each other?

Accepted Answer

Freshchat and
        Click and Chat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Click and Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.24%
        market share in comparison to
        Click and Chat’s
        0.01%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Click and Chat holds the
        105th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Click and Chat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,407 customers and
        Click and Chat has
        77 customers in the
        Live Chat
        segment. Freshchat has
        10330 more customers than
        Click and Chat in this category.

Question 4

What are the countries in which
        Freshchat and
        Click and Chat has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
Click and Chat has more customers in United States, United Kingdom and Australia.

Freshchat Vs Click and Chat : In-Depth Comparison

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Comparing the customer bases of Freshchat and Click and Chat

Comparing the market share of Freshchat and Click and Chat

Compare Freshchat vs Click and Chat customers by geography

Customer Movements for this month

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