Question 1

What are the different markets in which
        Freshchat and
        ChatStack compete against each other?

Accepted Answer

Freshchat and
        ChatStack compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and ChatStack compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.67%
        market share in comparison to
        ChatStack’s
        0.06%.
        Since it has a better market share coverage,
        Freshchat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ChatStack holds the
        73rd spot.

Question 3

How many customers are acquired by
        Freshchat and
        ChatStack in the
        Live Chat segment?

Accepted Answer

Freshchat has
        11,054 customers and
        ChatStack has
        413 customers in the
        Live Chat
        segment. Freshchat has
        10641 more customers than
        ChatStack in this category.

Question 4

What are the countries in which
        Freshchat and
        ChatStack has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
ChatStack has more customers in United States, Australia and United Kingdom.

Freshchat Vs ChatStack : In-Depth Comparison

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Comparing the customer bases of Freshchat and ChatStack

Comparing the market share of Freshchat and ChatStack

Compare Freshchat vs ChatStack customers by geography

Customer Movements for this month

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