Question 1

What are the different markets in which
        Freshchat and
        BoldChat compete against each other?

Accepted Answer

Freshchat and
        BoldChat compete against each other in
        the Live Chat, Cobrowsing, Instant Messaging And Chat, Mobile Customer Support.

Question 2

How does the market share of
        Freshchat
        and BoldChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.29%
        market share in comparison to
        BoldChat’s
        0.12%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        BoldChat holds the
        48th spot.

Question 3

How many customers are acquired by
        Freshchat and
        BoldChat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,293 customers and
        BoldChat has
        961 customers in the
        Live Chat
        segment. Freshchat has
        9332 more customers than
        BoldChat in this category.

Question 4

What are the countries in which
        Freshchat and
        BoldChat has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
BoldChat has more customers in United States, Canada and United Kingdom.

Freshchat Vs BoldChat : In-Depth Comparison

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Comparing the customer bases of Freshchat and BoldChat

Comparing the market share of Freshchat and BoldChat

Compare Freshchat vs BoldChat customers by geography

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