Question 1

What are the different markets in which
        Smartsupp and
        Agent.ai compete against each other?

Accepted Answer

Smartsupp and
        Agent.ai compete against each other in
        the Live Chat, Customer Support Services, Help Desk And Ticketing, Mobile Customer Support.

Question 2

How does the market share of
        Smartsupp
        and Agent.ai compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.41%
        market share in comparison to
        Agent.ai’s
        0.67%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Agent.ai holds the
        20th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        Agent.ai in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        20,209 customers and
        Agent.ai has
        5,569 customers in the
        Live Chat
        segment. Smartsupp has
        14640 more customers than
        Agent.ai in this category.

Question 4

What are the countries in which
        Smartsupp and
        Agent.ai has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
Agent.ai has more customers in United States, United Kingdom and Australia.

Smartsupp Vs Agent.ai : In-Depth Comparison

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Comparing the customer bases of Smartsupp and Agent.ai

Comparing the market share of Smartsupp and Agent.ai

Compare Smartsupp vs Agent.ai customers by geography

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