Question 1

What are the different markets in which
        Smartsupp and
        [24]7 Live Chat compete against each other?

Accepted Answer

Smartsupp and
        [24]7 Live Chat compete against each other in
        the Live Chat, Cloud Business Telephony.

Question 2

How does the market share of
        Smartsupp
        and [24]7 Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.43%
        market share in comparison to
        [24]7 Live Chat’s
        0.01%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        [24]7 Live Chat holds the
        120th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        [24]7 Live Chat in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        19,614 customers and
        [24]7 Live Chat has
        50 customers in the
        Live Chat
        segment. Smartsupp has
        19564 more customers than
        [24]7 Live Chat in this category.

Question 4

What are the countries in which
        Smartsupp and
        [24]7 Live Chat has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
[24]7 Live Chat has more customers in United States, India and Canada.

Smartsupp Vs [24]7 Live Chat : In-Depth Comparison

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Comparing the customer bases of Smartsupp and [24]7 Live Chat

Comparing the market share of Smartsupp and [24]7 Live Chat

Compare Smartsupp vs [24]7 Live Chat customers by geography

Customer Movements for this month

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