Question 1

What are the different markets in which
        Freshchat and
        [24]7 Live Chat compete against each other?

Accepted Answer

Freshchat and
        [24]7 Live Chat compete against each other in
        the Live Chat, Cloud Business Telephony, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and [24]7 Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.24%
        market share in comparison to
        [24]7 Live Chat’s
        0.01%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        [24]7 Live Chat holds the
        122nd spot.

Question 3

How many customers are acquired by
        Freshchat and
        [24]7 Live Chat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,547 customers and
        [24]7 Live Chat has
        49 customers in the
        Live Chat
        segment. Freshchat has
        10498 more customers than
        [24]7 Live Chat in this category.

Question 4

What are the countries in which
        Freshchat and
        [24]7 Live Chat has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
[24]7 Live Chat has more customers in United States, India and United Kingdom.

Freshchat Vs [24]7 Live Chat : In-Depth Comparison

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Comparing the customer bases of Freshchat and [24]7 Live Chat

Comparing the market share of Freshchat and [24]7 Live Chat

Compare Freshchat vs [24]7 Live Chat customers by geography

Customer Movements for this month

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