Question 1

What are the different markets in which
        Freshworks and
        Zoho Connect compete against each other?

Accepted Answer

Freshworks and
        Zoho Connect compete against each other in
        the Knowledge Management, Communication, Contact Center, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Zoho Connect compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.60%
        market share in comparison to
        Zoho Connect’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Zoho Connect holds the
        37th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Zoho Connect in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        37,045 customers and
        Zoho Connect has
        276 customers in the
        Knowledge Management
        segment. Freshworks has
        36769 more customers than
        Zoho Connect in this category.

Question 4

What are the countries in which
        Freshworks and
        Zoho Connect has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Zoho Connect has more customers in United States, India and Canada.

Freshworks Vs Zoho Connect : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Freshworks and Zoho Connect

Comparing the market share of Freshworks and Zoho Connect

Compare Freshworks vs Zoho Connect customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data