Question 1

What are the different markets in which
        Freshworks and
        Yonyx compete against each other?

Accepted Answer

Freshworks and
        Yonyx compete against each other in
        the Customer Experience, Knowledge Management, Contact Center, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Yonyx compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.60%
        market share in comparison to
        Yonyx’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Yonyx holds the
        91st spot.

Question 3

How many customers are acquired by
        Freshworks and
        Yonyx in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        37,045 customers and
        Yonyx has
        16 customers in the
        Knowledge Management
        segment. Freshworks has
        37029 more customers than
        Yonyx in this category.

Question 4

What are the countries in which
        Freshworks and
        Yonyx has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Yonyx has more customers in United States, India and Norway.

Freshworks Vs Yonyx : In-Depth Comparison

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Comparing the customer bases of Freshworks and Yonyx

Comparing the market share of Freshworks and Yonyx

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