Categories where Salesforce Service Cloud and Shelf compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Shelf, we can see that Salesforce Service Cloud has 12335 customer(s), while Shelf has 20 customer(s). In the Knowledge Management category, with 12335 customer(s) Salesforce Service Cloud stands at 9th place by ranking, while Shelf with 20 customer(s), is at the 86th place.
Salesforce Service Cloud
9th
12335 Customer
Shelf
86th
20 Customer
Salesforce Service Cloud has a 0.54% market share in the Knowledge Management category, while Shelf has a 0.00% market share in the same space.
Comparing Salesforce Service Cloud and Shelf customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Germany, while Shelf has more customers in United States.
Salesforce Service Cloud
Shelf
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Shelf’s target audience.
Salesforce Service Cloud
New
85 Customer
Lost
61 Customer
Shelf
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Shelf compete against each other?
Salesforce Service Cloud and Shelf compete against each other in the Contact Center, Knowledge Management, Customer Engagement, Customer Experience, Customer Support Services.
How does the market share of Salesforce Service Cloud and Shelf compare in the Knowledge Management market?
How many customers are acquired by Salesforce Service Cloud and Shelf in the Knowledge Management segment?
What are the countries in which Salesforce Service Cloud and Shelf has more customers?
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