Question 1

What are the different markets in which
        Re:amaze and
        Zoho Desk compete against each other?

Accepted Answer

Re:amaze and
        Zoho Desk compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Contact Center, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Re:amaze
        and Zoho Desk compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Re:amaze has a
        0.30%
        market share in comparison to
        Zoho Desk’s
        0.27%.
        Since it has a better market share coverage,
        Re:amaze holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Zoho Desk holds the
        15th spot.

Question 3

How many customers are acquired by
        Re:amaze and
        Zoho Desk in the
        Knowledge Management segment?

Accepted Answer

Re:amaze has
        6,927 customers and
        Zoho Desk has
        6,120 customers in the
        Knowledge Management
        segment. Re:amaze has
        807 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Re:amaze and
        Zoho Desk has more customers?

Accepted Answer

Re:amaze has more customers in United States, United Kingdom and Canada.
Zoho Desk has more customers in United States, India and Canada.

Re:amaze Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Re:amaze and Zoho Desk

Comparing the market share of Re:amaze and Zoho Desk

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