Question 1

What are the different markets in which
        Freshworks and
        Panviva compete against each other?

Accepted Answer

Freshworks and
        Panviva compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Panviva compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.59%
        market share in comparison to
        Panviva’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Panviva holds the
        57th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Panviva in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        36,537 customers and
        Panviva has
        84 customers in the
        Knowledge Management
        segment. Freshworks has
        36453 more customers than
        Panviva in this category.

Question 4

What are the countries in which
        Freshworks and
        Panviva has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Panviva has more customers in United States, Australia and United Kingdom.

Freshworks Vs Panviva : In-Depth Comparison

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Comparing the customer bases of Freshworks and Panviva

Comparing the market share of Freshworks and Panviva

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