Question 1

What are the different markets in which
        Freshworks and
        KronoDesk compete against each other?

Accepted Answer

Freshworks and
        KronoDesk compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        Freshworks
        and KronoDesk compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.53%
        market share in comparison to
        KronoDesk’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        KronoDesk holds the
        115th spot.

Question 3

How many customers are acquired by
        Freshworks and
        KronoDesk in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        33,607 customers and
        KronoDesk has
        2 customers in the
        Knowledge Management
        segment. Freshworks has
        33605 more customers than
        KronoDesk in this category.

Question 4

What are the countries in which
        Freshworks and
        KronoDesk has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
KronoDesk has more customers in and United States.

Freshworks Vs KronoDesk : In-Depth Comparison

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Comparing the customer bases of Freshworks and KronoDesk

Comparing the market share of Freshworks and KronoDesk

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