Question 1

What are the different markets in which
        UserVoice and
        KANA Express compete against each other?

Accepted Answer

UserVoice and
        KANA Express compete against each other in
        the Knowledge Management, Customer Engagement, Customer Experience, Customer Feedback Tools, Customer Satisfaction Ratings.

Question 2

How does the market share of
        UserVoice
        and KANA Express compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        UserVoice has a
        0.28%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        UserVoice holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        KANA Express holds the
        112nd spot.

Question 3

How many customers are acquired by
        UserVoice and
        KANA Express in the
        Knowledge Management segment?

Accepted Answer

UserVoice has
        3,757 customers and
        KANA Express has
        5 customers in the
        Knowledge Management
        segment. UserVoice has
        3752 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        UserVoice and
        KANA Express has more customers?

Accepted Answer

UserVoice has more customers in United States, United Kingdom and Canada.
KANA Express has more customers in United States, United Kingdom and Netherlands.

UserVoice Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of UserVoice and KANA Express

Comparing the market share of UserVoice and KANA Express

Compare UserVoice vs KANA Express customers by geography

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